Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

You will receive an email confirmation with tracking details once your order has been dispatched.

Delivery Timeframe

Estimated delivery times vary by destination:

Shipping Costs

Shipping rates are calculated at checkout based on your location and order weight. We offer free standard shipping on qualifying orders.

Order Tracking

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery in real time.

Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees charged by your local government. These charges are the responsibility of the recipient and are not included in our prices.

TROVOS is not responsible for delays caused by customs processing in the destination country.