REFUND POLICY

Your Satisfaction Matters

Refund Policy

We stand behind every product. If something is not right, we are here to make it right.

Return Window

30 Days

from delivery date

Refund Timeline

5–10 Days

after approval

Eligible Returns

  • Returned within 30 days of delivery
  • Unused, unwashed, in original condition
  • Original packaging and tags intact
  • Proof of purchase provided

Non-Refundable Items

  • Items marked as Final Sale
  • Used or opened items unless defective
  • Damaged by misuse or improper care
  • Items without original packaging

How to Return

  1. Email us at admin@trovos.com with your order number
  2. Receive a return authorization and instructions
  3. Pack item securely in original packaging
  4. Ship within 5 days of authorization